At Rivergum Office Furniture, we want every customer to be happy with their purchase. This policy works alongside your rights under the Australian Consumer Law.

Faulty or Damaged Products: Contact us with your order number, photos, and a description. We may offer a repair, replacement, or refund.

Change of Mind: Not automatically offered. May be considered if the product is unused, in original condition and packaging. Customer pays return freight.

Custom or Made-to-Order: Cannot be cancelled or refunded once production has commenced.

Contact: Rivergum Office Furniture | sales@ultimatefs.com.au