At Rivergum Office Furniture, we want every customer to be happy with their purchase. This policy works alongside your rights under the Australian Consumer Law.

Faulty/Damaged: Contact us with your order number, photos, description. We may repair, replace, or refund.

Change of Mind: Not automatic. Considered at our discretion if unused, original condition and packaging. Customer pays return freight.

Custom/Made-to-Order: Cannot be cancelled or refunded once production has commenced.

Contact: Rivergum Office Furniture | sales@ultimatefs.com.au